Your Step-by-Step Guide to Sourcing from Tenrova Healthcare
For overseas buyers, sourcing medical aids—like rollator walkers, commode chairs, or bath safety products—can be overwhelming. Concerns about quality, compliance, shipping, and after-sales support often stand in the way of a successful partnership.
Here’s your complete, worry-free guide to placing a bulk order with Tenrova Healthcare.
Send Your Inquiry
- Contact us via website, email, or WhatsApp with your product requirements (models, quantities, specifications, customization needs, delivery port, etc.).
- Our sales team will reply within 24 hours with tailored solutions.
Contact Information:
📧 Email: hysun0516@gmail.com / 315299242@qq.com
📱 WhatsApp: +86-138-1239-0890 / +86-135-9043-1718
2. Quotation & Product Consultation
- Receive a detailed quotation sheet, including product specs, certifications, prices, and lead time.
- Get expert advice: Not sure which model fits your market? Our consultants will recommend best-sellers or suitable alternatives.
- Request samples for quality inspection or market testing.
3. Order Confirmation & Contract Signing
- Confirm your order details (model, quantity, color, branding/OEM needs, packaging, etc.).
- Sign a Proforma Invoice (PI) or Purchase Contract for your security.
- We accept flexible payment terms: T/T, L/C, Western Union, etc.
4. Production & Quality Control
- Upon deposit, your order enters production (usually 20-30 days for bulk).
- Strict quality control: Every batch is inspected by our in-house and third-party teams.
- All products comply with CE, FDA, ISO13485 standards—full certificates provided.
5. Shipping Arrangements
- We handle all mainstream Incoterms: EXW, FOB, CIF, DDP—choose what suits your business.
- Professional packing for sea, air, or express shipment.
- Support with customs documentation and importing paperwork for smooth clearance.
6. After-Sales Service & Long-Term Support
- We provide full after-sales support for warranty, spare parts, and technical inquiries.
- Your sales manager remains your point-of-contact for all future orders and cooperation.
- Interested in repeat orders or new models? Enjoy VIP pricing and early access to new products.
Why Overseas Buyers Trust Tenrova Healthcare
- 20+ Years Export Experience: Serving clients in Europe, North America, Middle East, Southeast Asia & more.
- Certified Factory: CE, FDA, ISO13485—your compliance is guaranteed.
- OEM/ODM Specialist: Custom branding, packaging, and special features to grow your business.
- Fast Response: 24h reply, efficient order handling, flexible MOQ for startups and distributors.
- Transparent Process: Every step is clear, documented, and traceable.
Real Feedback from Our Global Partners
“Tenrova’s team helped us select the right products, provided fast samples, and managed the whole export process smoothly. Our clients love the quality!”
— Distributor, Germany
“We appreciate Tenrova’s transparency and professional support. The packaging and certificates make our import compliance easy.”
— Medical Supplies Wholesaler, UAE